Tenant Portals Expected by Renters for Self Service
“90 percent of customers worldwide expect businesses to provide online customer self-service portals.” –Business 2 Community blog Are you meeting your tenants’ expectations for a tenant portal?
Mastering Online Tenant Payments for Single Family
Single family property management companies have much to gain from using online payment options. Instead of chasing down checks during rent week, property managers can easily track read more
New Study Implications for Online Rent Payment
Roughly 1 in 4 U.S. adults don’t always pay their bills on time. Among 18 to 34 year olds, just over half are paying their bills on time.* Are you read more
Why Are Online Rental Application Processes Safer?
Roughly 56 percent of consumer traffic to the leading US websites is now from mobile devices.” (State of the Mobile Web) Today, people live online, and they take that read more
7 Ways to Encourage Online Payment Adoption
As a property manager, you understand the stress associated with rent week. Tenants rush to your business office before closing to submit their rent, while you struggle read more
7 Tips on Dealing with Bad Tenants
Bad tenants: they’re the bane of the property manager’s existence. But there’s a lot you can do to protect yourself from the pain. You’ve heard the old joke: read more
4 Things Tenant Management Software Can Do
When you first begin to use property management software to coordinate your tenant interactions, it can feel like you’ve gained an organizing superpower. Software makes your tenant transactions read more
4 Ways Online Payments Benefit Tenants
Your tenants lead hectic lives. A typical day might include bringing the kids to child care, going to work, running out to do errands at lunch time, and wrangling extracurriculars read more
How to Keep Tenants Happy: A Cheat Sheet for Property Management Companies
When your tenants are content and treating your property well, life is much easier as a property manager. But how do you ensure they have a positive rental read more
Handling Maintenance Emergencies: Tips to Improve Tenant Retention
It’s 1 am, and as your tenants sleep, the washing machine is finishing up its last load of the day. Unfortunately, the hose to the washing machine has read more
